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In the Media: Michael Spezio Discusses the Empathy Potential of Artificial Intelligence in Lifewire

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Lifewire


April 19, 2021

In the Media: Michael Spezio Discusses the Empathy Potential of Artificial Intelligence in Lifewire

In Lifewire, Associate Professor of Psychology Michael Spezio discussed the empathy potential鈥攐r lack thereof鈥攐f artificial intelligence (AI) programs designed to enhance customer service.

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